New partnership showcased this week in partner pavilion booth #420 at
Teradata PARTNERS User Group Conference
ORLANDO, Fla. – Teradata, a division of NCR Corporation (NYSE: NCR), and
Attensity Corporation today announced a partnership to deliver technology that
recognizes the ever-increasing demand for a warranty and quality analytics
solution across the manufacturing industry. The warranty and quality
solution combines Teradata’s data warehouse technology with Attensity’s
unstructured data extraction applications to create a world-class system that
leverages all available data to deliver a complete view and analysis of warranty
data. Attensity will showcase its solutions in booth #420 at the Teradata
PARTNERS User Group Conference, Sept. 18 – 22, 2005, in Orlando.
With the
extended warranty market estimated at $23 billion, companies have long struggled
to find the best way to understand the explosion of warranty and quality data
generated by a myriad of information systems. This data is critical for
companies to meet increasing needs to improve product quality, reduce time to
market and identify trends and patterns in the market.
“Manufacturers
typically only have access to structured warranty data stored in various
databases and information systems for data analysis. However, some
estimates indicate that as much as 80 percent of actionable warranty information
is currently stored as unstructured free-form text such as call-center
narratives, field service reports, word processing documents, e-mail, surveys
and other unstructured forms,” said Dan Odette, vice president of manufacturing
solutions for Teradata.
“The combined solution from Attensity and Teradata
enables companies to transform unstructured text into table-formatted data that
can easily be combined with other enterprise information in Teradata’s powerful
parallel relational database management system. Now enterprises can get a
single, consistent view of all of their information to quickly discover new
business value that would have been impossible to detect with structured data
alone,” said Odette.
The solution provides manufacturing companies with a
detailed view of operations and transactions across the entire warranty and
repair chain. By running predictive models against this data, companies
can achieve a substantially deeper level of failure-cost analysis, supplier
recovery and extended warranty cost-benefit analysis versus existing
best-in-class solutions.
“Teradata’s choice of Attensity as a preferred
partner is a testament to the value offered by our text analytics software,
which is a great fit for their industry-leading data warehouse and advanced
analytic applications. Our combined solution enables customers to fuse
structured and unstructured data into a single repository, creating exhaustive
indexes of facts, that adds rich information that is hidden in unstructured text
to existing data warehouses for analysis,” said Craig Norris, chief executive
officer of Attensity.
“Within the manufacturing industry, including durable
goods and automotive industries, our collaboration improves warranty analysis,
which in turn promotes efficiencies in the recall process and helps to improve
product quality, which can lead to a reduction in fraudulent claims. We
also look forward to addressing other vertical markets where the
Attensity/Teradata solution can deliver added value to the customer,” said
Norris.
Norris added that an Attensity/Teradata joint sales effort will
initially focus on the automotive, aerospace, high-tech and white goods sectors
of manufacturing. The hospitality, retail and financial industries will
also be targeted.
On Wednesday, Sept. 21, 2005, at the Teradata PARTNERS User
Group Conference,
Dr. David Bean, Attensity cofounder and chief technology
officer, will speak on how text analytics solutions can be utilized within the
manufacturing industry.
About Attensity
Attensity Corporation provides
innovative software applications that seamlessly integrate and analyze both
structured and unstructured information for commercial enterprises and
government agencies. The company’s solutions are the first to fuse
structured and unstructured data, enabling organizations to speed detection and
response to critical events and issues that, until now, have been difficult to
discover or resolve. Attensity numbers government intelligence agencies
and Global 2000 companies among its customers. Attensity has been named
one of FORTUNE Magazine’s 25 Breakout Companies of 2005. Attensity has its
corporate headquarters in Palo Alto, Calif., and a technology center in Salt
Lake City, Utah. For more information, please visit www.attensity.com.
About Teradata
Division
Teradata (www.teradata.com), a
division of NCR Corporation (NYSE: NCR), is the global technology leader in
enterprise data warehousing, analytic applications and data warehousing
services. Organizations around the world rely on the power of Teradata’s
award-winning solutions to get a single, integrated view of their business to
enhance decision-making, customer relationships and profitability.
About NCR
Corporation
NCR Corporation (NYSE: NCR) is a leading global technology
company helping businesses build stronger relationships with their
customers. NCR’s ATMs, retail systems, Teradata® data warehouses and IT
services provide Relationship Technology™ solutions that maximize the value of
customer interactions and help organizations create a stronger competitive
position. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 28,300 people
worldwide.
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NCR and Teradata are trademarks or registered trademarks
of NCR Corporation in the United States and other
countries.